Privacy Policy
This policy explains what data Arcentra collects, why we collect it, and how we protect it.
Effective date: April 28, 2026
1. Information We Collect
We may collect information you provide directly (such as name, email, and organization), operational telemetry needed to run the service, and basic analytics about website usage.
2. How We Use Information
We use data to deliver and secure the service, provide support, improve reliability, communicate product updates, and comply with legal obligations.
3. Data Sharing
We do not sell personal information. We may share data with trusted processors and infrastructure providers that support Arcentra operations, subject to confidentiality and data protection obligations.
4. Data Retention
We retain data only as long as needed for the purposes described in this policy, including security, contractual, and legal requirements. Retention periods vary by data type and service plan.
5. Security Practices
Arcentra applies technical and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No system can be guaranteed perfectly secure.
6. Your Choices and Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also opt out of certain product or marketing communications.
7. International Transfers
If data is transferred across borders, we use appropriate safeguards and contractual protections required by applicable law.
8. Policy Updates and Contact
We may revise this Privacy Policy as our services evolve. Material changes will be reflected with an updated effective date. Contact us if you have questions about privacy or data handling.
To request privacy support, contact sales@arcentra.io.